Terms of Service

Who can use it

You must be at least 16 and able to enter a contract. If you use Guessbook for an organisation, you confirm you may accept these terms on its behalf.

Your account

Keep access to your email secure: it is how you sign in. You're responsible for activity in your account. Tell us at once if you think someone else has accessed it.

Your content

You keep all rights to what you put into Guessbook. You give us permission to store, process and display it only as needed to run the service for you and your teams.

Content in a team belongs to that team's workspace: its members can see and edit it, and the team owner controls membership.

Don't upload content you don't have the right to share, or that is unlawful.

Acceptable use

Don't misuse the service: no attempts to access other people's data, disrupt or overload the service, reverse engineer it beyond what the law allows, send spam invitations, or use it to break the law.

AI suggestions

Suggestions made by AI may be incomplete or wrong. They are proposals: you decide what to add, and you're responsible for decisions you make with them.

Paid plans

Guessbook has a free plan and paid plans for teams (see the pricing page). Prices and what each plan includes are shown before you buy.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Subscriptions renew automatically at the end of each billing period until cancelled. You can cancel at any time from the team's plan settings; the plan stays active until the end of the period already paid. Refunds are described in our Refund Policy.

Changes to the service

We're improving Guessbook continuously and may change or remove features. For significant changes that affect paid plans, we'll give reasonable notice.

Ending

You can delete your account at any time. We may suspend or close accounts that break these terms or put the service or other users at risk. Where reasonable, we'll tell you first and let you export your content.

Disclaimers and liability

Guessbook is provided "as is". We work to keep it available and your data safe, but we don't promise it will be uninterrupted or error-free.

To the extent the law allows, we aren't liable for indirect or consequential losses, or lost profits or data, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim (or USD 100 if you haven't paid). Nothing here limits liability that can't be limited by law.

Law

These terms are governed by the laws of the Hong Kong Special Administrative Region, and its courts have jurisdiction, unless the law of your country gives you rights we can't exclude.

Changes and contact

We may update these terms and will post the new version here, with notice in the app or by email for significant changes. Questions: support@guessbook.net.